Legal
Privacy Policy
Last Updated: 28 February 2026 · Tawan Data · Chiang Mai, Thailand
1. Introduction
Tawan Data ("we", "our", "us") is committed to protecting the personal data of every individual who interacts with our business. This Privacy Policy describes what personal information we collect, how we use and protect it, and what rights you have under applicable law.
This policy applies to personal data processed in connection with our website at https://tawandatvsa, our consulting and training programmes, and all related communications.
If you have questions about this policy or how we handle your data, please contact us at privacy@tawandatvsa.
2. Personal Data We Collect
We collect personal data through the following means:
Contact and Enquiry Forms
When you submit a form on our website, we collect your name, email address, phone number (if provided), and any message content you choose to include. This data is collected to respond to your enquiry.
Programme Participation
When you enrol in or attend one of our training workshops or consulting programmes, we collect professional information such as your job title, organisation name, and programme-related notes. We may also collect feedback data from evaluation forms.
Website Usage Data
With your consent, we may collect anonymised analytics data about how visitors interact with our site, including pages visited, time on site, and referral source. This data does not identify you personally.
Legal basis: Consent (for analytics and marketing), contract performance (for programme participants), legitimate interest (for responding to direct enquiries).
Retention period: Enquiry data is held for up to 2 years. Programme participant data is held for up to 5 years for professional record-keeping purposes. Analytics data is aggregated and anonymised on a rolling 13-month basis.
3. How We Use Your Personal Data
- To respond to enquiries and provide information about our programmes
- To deliver consulting, workshop, and coaching services you have engaged
- To send follow-up communications and post-programme support materials
- To issue invoices and maintain financial records as required by Thai law
- To improve our website and programme content through aggregate analytics
- To send programme updates or announcements (only with your consent)
We do not sell, rent, or share your personal data with third parties for their own marketing purposes.
4. How We Protect Your Data
Tawan Data applies appropriate technical and organisational safeguards to protect personal data against unauthorised access, loss, or disclosure. These measures include:
- Encrypted data transmission via HTTPS on all web pages
- Restricted internal access — only team members who need data to perform their work can access it
- Regular review of data handling practices
- Secure deletion of data upon expiry of retention periods
In the event of a data breach affecting your personal information, we will notify you and the relevant authority in accordance with the requirements of Thailand's Personal Data Protection Act.
5. Cookies
Our website uses cookies to improve your browsing experience and, with your consent, to collect anonymised usage data. Essential cookies required for the site to function are always active. Optional analytics, marketing, and preference cookies are only set with your consent.
For full details on cookies and how to manage your preferences, please see our Cookie Policy.
6. Your Rights
Under Thailand's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of any inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to legal retention obligations.
Right to Withdraw Consent
Withdraw consent for data processing at any time, without affecting prior lawful processing.
Right to Data Portability
Receive your data in a structured, machine-readable format where technically feasible.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact us at privacy@tawandatvsa. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC).
7. Third-Party Links
Our website may include links to external websites operated by third parties. Tawan Data is not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before submitting personal data.
8. Children's Privacy
Our services are intended for professionals and business organisations. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data through our site, please contact us so we can delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on our website. Continued use of our site or services after changes take effect constitutes acceptance of the updated policy. The current version date is always shown at the top of this page.
10. Contact
For any privacy-related questions, data requests, or complaints, please contact our data privacy contact:
Tawan Data
22/8 Tha Phae Road, Chang Moi, Mueang Chiang Mai, Chiang Mai 50300, Thailand
Email: privacy@tawandatvsa
Phone: +66 53 419 287